Revised as of August 1, 2021
- Collection of Your Information
- Use of Your Information
- Sharing of Your Information
- Your Communication Choices
- Updating Your Personal Information
- Security of Your Personal Information
- Contact Us
Collection of Your Information
Personal information is information that identifies you and that may be used to contact you online or offline. We collect information you provide to us when you:
- Access an account
- Create a profile
- Search the Website
- Make a purchase
- Email, call, or communicate with us
- Place an online order
- Inquire about our services
- Request information
- Request a quote
- Submit an application for credit
The types of information we collect may include personal information such as your name, title, company name, unit or customer number, email address, location address, phone number, interests and preferences, transaction information, and order information, as well as information about you but does not identify you.
Automatic Information Collection. When you access our site, we may automatically collect information about your IP address, web browser used, access times, and the Internet pages you visited before visiting our site.
Cookies. We may automatically collect data using cookies, which enhance our ability to serve you. A cookie is a small data file that our site transfers to your computer. We deliver these cookies and collect data on our site, and we may also use a third-party agent to deliver cookies and collect data. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our site, retain your preferences and account settings, learn about your possible interests so we can personalize our and information to better support your interests, and improve our site and your experience.
We may also use flash cookies (local shared objects) to enhance your online experience. Flash cookies are small files similar to browser cookies and are used to remember the site's settings to personalize the look and feel of the site. Visit Adobe Flash Player security and privacy to learn more about how Adobe Systems, Inc. protects your privacy.
Web Beacons. We may also collect information using web beacons. Web beacons are electronic images that may be used on our site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened or acted upon.
You also may provide, upload, submit, store, send content and data, or other information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Use of Your Information
We will use your information, including personal information, as follows:
- To provide and deliver products and services, process and complete transactions, and send you related information, including purchase confirmations, invoices, updates, security alerts and support and administrative messages;
- To respond to your comments and questions and provide customer service;
- To administer your account or membership, and to communicate with you about benefits;
- To send you communications about Supply America and partner products, services, offers, promotions, news, upcoming events and geographically relevant information;
- To maintain and administer your Supply America Account;
- To fulfill any other purpose for which you provide it.
Sharing of Your Information
Supply America may share your information, including personal information, with our partners, subsidiaries, affiliates, contractors, service providers, buyer or successor in interest, and other third parties that support our business, including card processing, shipping, and email distribution. These companies are prohibited by contract from using this information for their own purposes or from sharing this information with anyone other than Supply America or its designees.
We may also disclose your information, including personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Supply America, our customers, or others.
We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.
When making a credit card transaction on our site, we use a certified third party to enhance the safety and security of your personal information.
Your Communication Choices
You may opt out of receiving promotional emails from Supply America by following the unsubscribe instructions contained in those emails. Should you opt out, we may still send you non-promotional emails, including emails regarding your purchases, account, or other ongoing business relations.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Updating Your Personal Information
If you would like to update or correct your personal information, go to your My Account page. To protect your privacy, you will be asked to enter your password upon submitting any updates or changes to your profile.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, send us an email at email@example.com.
Security of Your Personal Information
We use reasonable security measures and safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction while it is under our control.
For questions, comments or concerns about this policy or about our privacy practices, please contact us at firstname.lastname@example.org.